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Terms of Use and Privacy Policy

Privacy Policy and Terms of Use
 
Introduction
 
This website privacy policy and terms of use tells you how we collect, use, and protect your personal information.  Lake Conroe Counseling Center PLLC operates this website and may operate other websites.  It is our policy to respect your privacy regarding any information we may collect while operating our website(s).  By visiting our website, you accept and agree to the terms and conditions of this website privacy policy and terms of use, including any information you may provide or that we may collect while operating our website.  You also consent to our collection and use of your personal information as described below.  
 
Minors and Age Policy
 
We do not provide services or sell products to children.  If you are under 18 years of age, you may use our website only with the permission, active involvement, and supervision of an adult parent or legal guardian.  If you are a minor, please do not provide us or other website visitors with any personal information.
 
We do not use our website or services to knowingly collect information from children under the age of 13 that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”).  If you are a child under the age of 13, you are not permitted to use our site and should not send any information about yourself to us.  If we become aware we have collected personal information, as defined by COPPA, from any child, we will dispose of that information in accordance with COPPA and other applicable laws and regulations.  If you are a parent or guardian and you believe your child under the age of 13 has provided us with personal information without COPPA-required consent, please contact us and let us know.
 
Non-Discrimination
 
We do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, or sex.
 
Federal and State Privacy Regulations 
 
The Health Insurance Portability and Accountability Act of 1986 (“HIPAA”) and the Texas Medical Privacy Act impose requirements regarding how certain individually identifiable health information (known as protected health information or “PHI”) may be used and disclosed. We understand that medical information about you and your health is personal.  We are committed to protecting medical information about you and will use it to the minimum necessary to accomplish the intended purpose of the use, disclosure, or request of it.  
 
Lake Conroe Counseling Center maintains strict compliance with all applicable state and federal laws regarding the protection of health information.  If you are a patient of Lake Conroe Counseling Center or if you are considering becoming a patient and you would like a copy of our Notice of Privacy Practices, contact: Lake Conroe Counseling Center, PLLC, Attn: Amy Dean, 15001 Walden Road, Suite 235, Montgomery, Texas 77356-8589,
ph. 936-449-8053.
 
Website Visitors and Information
 
Like most websites, our website collects certain non-personally identifying information from anyone that visits it.  This information is of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.  We also collect personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments or providing information on our site.  And like many other websites, we may use cookies, click redirects, pixel tags, container tags, and similar technologies.  Our purpose in collecting such non-personally identifying information is to better understand how our visitors use our website and to customize our website content for you as an individual.  From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.
 
If you are using one of the common internet web browsers, you may be able to set up your browser to let you know when you are being tracked by us or deny tracking access.  The manufacturer of the browser you use has instructions and information about modifying tracking settings.  You may find these instruction in the “Help” section of your browser or by contacting your browser’s manufacturer.
 
We may also collect any data and information that you provide us by posting it at our website or sending to us via e-mail.  The amount and type of this information we may collect depends upon the nature of the interaction.  For example, we may ask for your name, phone number, e-mail address, and other information to request an appointment online.  We collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with our website.  You can always choose not to provide us with information.  However, if you do withhold information, you may be denied access to some of our website’s services and features. 
 
Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services.  in such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
 
What We Do With Information
 
We use the collected information to operate our website’s business activities.  For example, we may use this data to schedule an appointment, contact you about changes to our website, new products and services offered, special offers, resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.  We disclose personally-identifying information only to those of our employees, contractors, and affiliated organizations that need to know the information or to provide services.  By using our website, you consent to the transfer of such information to them.  We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. 
 
As a general rule, we will not give your data to third parties without your permission.  However, there are some important exceptions to this rule described below.
 
We will provide such information in response to a subpoena, court order or other government or law enforcement request.  We may, in our sole discretion, provide such information when we believe, in good faith, that disclosure is reasonably necessary to protect the property or rights of Lake Conroe Counseling Center, or any other suspected illegal activity or matters that may expose us to legal liability.
 
Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent.  Even if we were to learn of such access, we may not be able to tell you about such access.  Please take this risk into account before supplying information to us or any other website owner.  
 
Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing or promotional purposes.
 
From time to time, we may use third party suppliers to provide services on our website.  We do our best to restrict the way third party suppliers can use information collected and ensure that these third parties also operate within Lake Conroe Counseling Center’s Privacy Policy and Terms of Use. 
 
User Names and Passwords
 
Your access to parts of our website may be protected by a user name and a password.  do not give your password to anyone.  If you enter a section of our website that requires a password, you should log out when you leave.  As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the internet.
 
Information Security
 
We try to keep your information secure.  If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep data safe.  However, no website owner can guarantee your information will be completely safe from unauthorized access by others.  Please take security risks into account before giving information to us or any other website owner.  
 
Data Retention
 
We will keep your data for as long as needed to provide you with products and services, comply with applicable law, resolve any disputes, and to enforce any contracts and agreements between us.  We reserve the right to destroy or dispose of data and information at any time, without notice to you.   
 
Business Transfers
 
If Lake Conroe Counseling Center, or substantially all of its assets, are acquired, or in the unlikely circumstance it goes out of business or enters bankruptcy, user information may be one of the assets that is transferred or acquired by a third party.  You acknowledge that such transfers may occur, and that any acquirer may continue to use your information as set forth in this policy.
 
Policy Changes
 
We may, in our sole discretion, change this policy from time to time.  We encourage visitors to frequently check this page for any changes or updates.  If you have an online account with us, you might also receive an alert informing you of changes.  Your continued use of this site after any change in this policy will constitute your acceptance of such change.  
 
Questions or Concerns
 
Any questions or concerns about this policy and terms of use should be brought to our attention by sending an e-mail to [email protected] and providing us with information relating to your concern.  You may also mail your concerns to us at 15001 Walden Road, Suite 235, Montgomery, Texas  77356.
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